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False Credentials for Sale
February 2010
These days, job seekers intent on gaining any advantage in a tough market don't have to falsify their resumes. They can hire the "experts" at websites such as careerexcuse.com to do it for them.
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Quick Tips For Interviewers
January 2010
Here are some quick steps from our seminar to help you conduct a successful interview.
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Revisiting Millennials in the New Economy
November 2009
The Millennials – a new generation of workers with different attitudes and motivations – entered the labor force during the worst economic downturn since the Great Depression. Will the new economic reality force a change in this generation’s work attitudes?
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YouTube Impacts Behavioral Interviewing
September 2009
There's been exponential growth in interview coaching services—from outplacement firms to the Internet and most recently to YouTube
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AIG Talent Management Mockery
March 2009
What has infuriated most Americans is the $165 million in bonuses paid to the AIG executives who caused the company’s near-collapse. As I see it, AIG isn’t just a financial fiasco; it’s a talent management disaster.
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Interviewing Sarah Palin
September 2008
Job candidates and political candidates have something in common: they do not like to answer tough questions. One technique they use is to hand a tough question back to the interviewer with a new question of their own.
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NALP Articles and Resources [AUDIO]
August 2008
NALP invited us back for a tenth time to speak at the annual NALP conference on the topic of Millennials.
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Assessing Candidate Values [AUDIO]
August 2008
This interactive two-minute audio segment focuses on getting at candidate values, one of the topics covered by Jim Kennedy, president of Management Team Consultants, Inc. at the 2008 NALP Conference.
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25 Years of Effective Interviewing!®
December 2007
We offer a quick look at some of the greatest changes—and challenges—of the past quarter-century and how we've responded to them. We also note a few practices and beliefs that we think could use improvement.
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Doing 20% of the Job
September 2007
Imagine what would happen if corporate methods of assessing candidates were adopted by Olympic judges.
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Interviewing Global Talent [AUDIO]
April 2007
This two-minute audio segment focuses on the importance of moving beyond first impressions in today's global workplace. This was one of many topics covered by Leif Everest, vice president of Management Team Consultants, Inc. at the 2007 SHRM Staffing Management Conference.
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Helicopter Parents Take Flight
March 2007
We've been studying selection interviewing practices for over 20 years, and we've seen some very strange trends, but it’s hard to top the following: parents are beginning to join their child in their job interviews.
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Addressing the Job Search Marathon
January 2007
Selecting the right candidate takes time, but if it’s too drawn out, an organization risks losing qualified applicants.
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The Fallacy of "Give Me an Example" Questions
June 2006
If you want to get at the truth about a candidate – any candidate – we caution you against relying on “give me an example” questions.
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Uncovering Incompetence
November 2005
Here are five qualities that interviewers frequently encounter in incompetent candidates: resume fraud, failure to take responsibility/blaming others, evading questions, counter-attack, and a complete lack of the core competencies needed to do a job successfully.
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A $6 Billion First Impression
February 2005
Your initial reactions to a candidate can be powerful and persuasive, but they can also be spectacularly wrong. Find out how to avoid the pitfalls of snap judgments in an interview and hire effectively.
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Donald Trump and the Ultimate Job Interview
March 2004
Donald Trump has seven rules of business success that he applies to his show The Apprentice. Our interviewing method is just as successful at revealing problems with prospective job candidates as Trump’s methods.
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Credentials, Competencies, and Common Sense
April 2003
The March, 2003 scandal at the New York Stock Exchange underscored the importance of defining competencies before you interview a candidate.
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Moving Beyond Your Cultural Comfort Zone
October 2002
After interviewing the interview expert Jim Kennedy, Michelle Martinez explores how to avoid cultural misunderstandings and make better hiring decisions.
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Defeat Deceit
August 2002
Worldcom's accounting scandals shook investor confidence and brought down once-mighty companies and individuals. Discover how to potentially avoid a similar scandal by detecting if an individual is unethical during the interview process.
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Behavioral Interviewing Reinvented
February 2002
Can a successful, but static business practice gradually lose its effectiveness? In the case of behavioral interviewing, a technique that predicts-on-the-job performance far more accurately than other interview methods, the answer is yes.
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Arrogance, Ethics and Enron
February 2002
There are many lessons to be learned from the Enron scandal of 2001. Among them are the following three important pointers in assessing candidates: (1) Avoid being clinded by a candidate's credentials; (2) Recognize attitude as one of the key motivators that drives performance and behavior; and (3) Discover the total person and not just selected competencies or strengths.
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"Magic Bullet" Questions
December 2001
Think you have a "magic bullet" question? You might want to think again after reading how this "magic bullet" question backfired. Not only did the bullet miss its target, it also led the candidate to silently mock the interviewer's skills.
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Coaching Connie Chung
October 2001
When it comes to interviewing, we can learn from the pros - even if that only means avoiding their mistakes. Connie Chung's highly publicized TV interview with U.S. Representative Gary Condit is a case in point.
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The Flawed Interview Process
June 2001
Graduate students are spending too much time learning how to take an interview but rarely learn how to conduct one. Look at the problems this presents once those students enter the workforce.
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Does Behavioral Interviewing Still Work?
March 2001
Behavior-based interviewing that relies on give me an example questions is in jeopardy. A number of factors including ongoing talent shortage, increasing diversity, savvy candidates, and declining authenticity threaten the continued effectiveness of this form of interviewing.
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Defining Competency-based Behavioral Interviewing
February 2001
Behavioral interviewing is a technique based on the idea that candidates' past and present behavior is the best predictor of how they will behave in the future.
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References: Conspiracy of Silence
April 2000
Corporate America has its own "conspiracy of silence" when it comes to high-level executives who leave their firms under less than favorable circumstances. Learn techniques for getting a more thorough review of a candidate's past behavior.
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SF EXAMINER: The Rising Decline of Authenticity
March 2000
Evidence shows that a growing number of job candidates deliberately mislead potential employers.
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Training Magazine: Invented Lives
October 1999
Do you ask job candidates to describe real situations they've faced and problems they've solved? Good idea. But what if the stories they'are telling are bogus?
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Cost of Hiring Mistakes
July 1998
As salaries for top business people continue to climb into the stratosphere, companies will find themselves paying increasingly high prices for poor hiring decisions.